Conexion Auto Boutique (“Conexion,” “we,” “us,” or “our”) respects your privacy. This policy explains how we handle information connected with our website, customer inquiries, and vehicle-service conversations.
1. Information we may handle
We may receive information you choose to provide when you call, email, visit the shop, request information, or discuss a project with us. This can include your name, contact details, vehicle information, the services you are considering, and other details you provide about your project.
We also use website technologies that may collect limited device, browser, and usage information. The website currently includes Google Tag Manager and a ReputationHub review widget. Those providers may process information according to their own terms and privacy notices.
2. How we use information
We use information to respond to inquiries, discuss and schedule services, prepare recommendations or estimates, provide and support completed work, improve our website and customer experience, maintain business records, and meet applicable legal obligations.
We do not use your vehicle or contact information for purposes unrelated to a legitimate customer-service or business need without an appropriate basis to do so.
3. Analytics and embedded services
Google Tag Manager. We use Google Tag Manager to manage site tags. Google may process technical and usage data when the site loads or when measurement tags are configured.
ReputationHub. We embed a third-party reviews widget. Your interaction with that widget is subject to ReputationHub’s own privacy practices.
We do not control third-party providers’ data practices. Review their notices for details about their collection, use, and choices. You can also control certain cookies and similar technologies through your browser settings.
4. When information may be shared
We may share information with service providers that help us operate our business, communicate with customers, process authorized transactions, or meet legal and accounting requirements. We may also disclose information when required by law, to protect rights or safety, or as part of a business transition permitted by law.
We do not sell personal information for money. If our use of third-party analytics or advertising technologies changes, we will update this notice and provide any legally required choices.
5. Retention and security
We retain information only for as long as reasonably necessary for the purposes described here, including service, recordkeeping, tax, warranty, dispute-resolution, and legal requirements. No website, system, or transmission can be guaranteed fully secure; please do not send highly sensitive personal information through an unencrypted contact channel.
6. Your choices and California privacy rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain about you, subject to lawful exceptions. California residents may have additional rights under California law. To make a request, call us at (619) 852-0086 or write to us at the address below. We may need to verify your request before responding.
7. Updates and contact
We may update this policy as our services or legal requirements change. The effective date above identifies the latest revision. For questions or privacy requests, contact Conexion Auto Boutique at (619) 852-0086 or visit us at 5640 Kearny Mesa Rd, Unit B, San Diego, CA 92111.